F.A.Q

Frequently asked questionss

Need something cleared up? Here are our most frequently asked questions.

Buy now pay later (Consumer)

Moby is a Buy Now, Pay Later (BNPL) application that allows you to shop with a credit limit of up to RM10,000.00. It offers flexible payment options, including interest-free instalments of up to 6 months or the option to PayNow for immediate payments.

Moby Islamic is a Shariah-compliant Buy Now, Pay Later (BNPL) app that allows you to shop at participating merchants and split your payments into installments. Simply sign up, complete the eKYC verification, and start shopping with ease

Starting 1st September 2024 for both Moby & Moby Islamic Pay Later option, User Processing Fees will be charged upfront at the time of checkout and Platform Fee of RM 5 will be added to each applicable transaction

A late fee may apply. For Islamic BNPL, the fee is a fixed administrative charge, compliant with Shariah principles, covering actual costs without interest or penalties. Contact support if you need help.

Moby or Moby BNPL is available only at participating merchants. You can find approved merchants in the Moby app or on the website, under “Stores” tab.

Moby Islamic is a Shariah-compliant Buy Now, Pay Later (BNPL) app you to shop at participating merchants and split payment installments, without any interest. Yes, you read it right, 0% interest!

Moby Islamic is Malaysia’s first Shariah-compliant BNPL platform. It ensures that all retail partners’ goods and services are fully compliant with Islamic law, offering interest-free instalment plans based on the Qard contract.

At the online retailer’s checkout page, select Moby or Moby Islamic as your payment method. You will be redirected to the app, where you can choose to split the payment into instalments or pay immediately.

Depending on your credit score, you can choose 2, 3, or 6-month 0% interest instalment plans.

By maintaining a good credit score and submitting necessary documents, you can increase your credit limit and gain access to exclusive discounts and perks.

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